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Public communications about data breach

by Ben Wright on 02/09/2010 07:41 0 comments , 85 views
Categories: Document Management, Enterprise Content Management (ECM), Enterprise 2.0, Blogs

Early newspaper reports about a 2008 cyber break-in at Best Western Hotels were apparently overblown. BW Hotel's subsequent vigorous public communications response is now a case study example of how enterprise victims of cyberattacks should openly, carefully deliver appropriate public information about the attacks. Good public communications is critical to any IT security program. http://blogs.sans.org/computer-forensics/2010/02/09/public-communications-are-critical-to-security-incident-response/

in reference to: http://economictimes.indiatimes.com/articleshow/msid-3400493,flstry-1.cms (view on Google Sidewiki)

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