“Flexible access to people and resources can be enormously powerful in a world driven by changes that, more often than not, lead us in unanticipated directions…we need to become more adept at ‘capability leverage’ – finding and accessing complementary capabilities, wherever they reside in the world, to deliver more value.”  

- From “The Power of Pull” by J Hagel, J S Brown, L Davidson 

Businesses, in particular in the Western world ...

On several occasions, on this blog and elsewhere, I've discussed why and how culture matters for Enterprise 2.0 to happen. In my most recent posts, I've specifically discussed how certain values and cultural characteristics are pre-requisites for Enterprise 2.0 to happen:

• Why culture comes first and technology second
• Don't expect too much from Enterprise 2.0

My main point is that there is no chicken or the egg situation: Sure, a culture ...

The cloud computing hype has just peaked, but behind the hype is a real a paradigm change in how software is distributed. Enterprises are moving beyond the firewall and they are doing it faster than most have predicted.

For business users, SaaS is just a click away. If you look at it from their perspective, SaaS presents a way to bypass a reactive or passive IT department that hardly ever delivers what they ask for, and certainly not when ...

Are there a right and a wrong way to look at how employees use social media? I am inclined to say there are.

Below is how Swedbank, a leading Nordic-Baltic banking group, reasons according to an article in Computer Swedish (translatedfrom Swedish):

We see no reason to stop the use of social media at our workplace. Just as when an employee is talking to a lot of private phone, or come late for work, it is a management issue when someone ...

Recently, I developed a concept for “socializing” the internal online work environment at a large company. They came to us because they had invested a lot in a very capable platform and needed to get more value of their platform investment by increasing the usage rate. Their goals were to build employee engagement by increasing online participation, enable easy and freeform knowledge exchange between their employees, leverage the use and value ...